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COVID has not only put our health at risk but our homes as well. The NC Homeowner Assistance Fund, or NCHAF, prevents mortgage delinquencies, defaults, displacements, and foreclosures for eligible homeowners experiencing financial difficulties due to the coronavirus pandemic. If financial hardships related to the pandemic have made paying your mortgage difficult, it is important to know your options to protect your home. Click here to watch a video that reviews options available to you.

Registration Is the First Step

Registration is the first step in the process for receiving this assistance. Please enter your name, email address, and whether you are comfortable communicating in English. After that, click the "Begin Process" button to create your official account.

If you do not have an email address, please contact the NC Homeowner Assistance Fund Call Center at (855) MY NCHAF (855-696-2423), Monday through Friday from 8 AM to 8 PM ET. Our call support specialists will be able to help you begin and complete your application over the phone.

Have you already completed this step? Click here to be redirected to the NCHAF application. If you need additional assistance, please call (855) MY NCHAF (855-696-2423), Monday through Friday from 8 AM to 8 PM ET.

Please enter your information to begin the process:

Are you comfortable communicating in English?